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exception/unable to login as root with new 3.1.2 installation

How should I debug what is causing an exception? Should I be asking in the
developers forum?
Regards, Ira
32 bit virtual machine, Windows Server Enterprise 2003 R2 SP2, Java SE jdk
6u24, Tomcat 6.0.36, PostgreSQL 8.4.14.1, followed directions from "Open
Clinica Reference Guide", section 9.2, Install OpenClinica on Windows
Systems". This is a 3.1.2 OpenClinica kit.
I also tried various other versions of JDK including latest, different OS's
(XP SP3 32 bit and Windows Server R2 64 bit), and latest PostgreSQL, and
latest Tomcat on both 32 bit and 64 virtual machines respectively.
All successfully completed and got to the OpenClinica login window. Trying
the last step of verifying the installation using the root username and
default password cause an exception:
HTTP Status 500 -
----------------------------------------------------------------------------
----
type Exception report
message
description The server encountered an internal error that prevented it from
fulfilling this request.
exception
java.lang.NullPointerException

org.akaza.openclinica.dao.login.UserAccountDAO.findByUserName(UserAccountDAO
.java:530)

org.akaza.openclinica.web.filter.OpenClinicaUsernamePasswordAuthenticationFi
lter.attemptAuthentication(OpenClinicaUsernamePasswordAuthenticationFilter.j
ava:123)

org.springframework.security.web.authentication.AbstractAuthenticationProces
singFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199)

org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilte
r(FilterChainProxy.java:380)

org.springframework.security.web.authentication.logout.LogoutFilter.doFilter
(LogoutFilter.java:105)

org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilte
r(FilterChainProxy.java:380)

org.springframework.security.web.context.SecurityContextPersistenceFilter.do
Filter(SecurityContextPersistenceFilter.java:79)

org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilte
r(FilterChainProxy.java:380)

org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(Co
ncurrentSessionFilter.java:109)

org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilte
r(FilterChainProxy.java:380)

org.springframework.security.oauth2.provider.verification.BasicUserApprovalF
ilter.doFilter(BasicUserApprovalFilter.java:41)

org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilte
r(FilterChainProxy.java:380)

org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.
java:169)

org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(Delegati
ngFilterProxy.java:237)

org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilt
erProxy.java:167)

com.planetj.servlet.filter.compression.CompressingFilter.doFilter(Compressin
gFilter.java:217)

org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(Char
acterEncodingFilter.java:88)

org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestF
ilter.java:76)
note The full stack trace of the root cause is available in the Apache
Tomcat/6.0.36 logs.
----------------------------------------------------------------------------
----
Apache Tomcat/6.0.36
This discussion has been closed.