Can't add discrepancy notes

Hi everyone,

We have a long running study, which has run into some problems today. Whilst carrying out data entry the users have discovered they can no longer add discrepancy notes to a field by clicking on the blue flag beside the varible - a blank screen appears with just the blue header bar or the 404 Error screen. Up until today, all was working well. All other studies we have are working fine, it just seems to be this one that is affected.

it is running on version 3.1.3.1

Can anyone help please?
many thanks,
Emma

Comments

  • sfesselsfessel Posts: 5
    Hi Emma,

    we ran into similar problems recently. A restart of the Tomcat Webserver resolved the problem for us.

    Regards

    Sebastian.
  • ekenzekenz Posts: 18
    Thank you for your reply Sebastian, we actually came to the same conclusion earlier on and it's all working fine again after the re-start :)
    Many thanks.
    Emma
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