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Investigator signatures - where is the right hand green stamp?

We have a pretty large study with some 30 sites running now for a year and some patients are being completed. Normally we would expect the green stamp in the right margin indicating that some visits are ready to be signed. The stamp is absent but it is possible to sign the visits by updating the study events. This is creating more work, though.....How can we get the green stamp back? We are running version 3.6
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