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Rule Designer send me back to login page?

hv0007hv0007 Posts: 4
edited January 2017 in Rule Designer
I'm running OpenClinica Community Version: 3.4.1 and would like to use the Rule Designer hosted option.

I have modify the datainfo.properties file and get I believe the correct link when clicking on the designer button

(see example https://designer13.openclinica.com/access?host=13.70.196.206&app=OpenClinica&target=I_INCYT_AE_01_6999&ruleOid=R_INCYT_ANYAE&study_oid=S_ARIAD_IC&provider_user=root&path=ViewRuleAssignment)

However the system bring me back to the login page when using the link (I'm using Safari)

When using Google Chrome I'm on the designer page but with an error page "Resource Not Found"

Can someone help me with what I did wrong or miss to do?

Thanks

Comments

  • GerbenRienkGerbenRienk Posts: 769 ✭✭✭
    Hi,
    When I try to access 13.70.196.206 I get a time-out. Are you sure this is the correct address and that it is accessible?
    Kind regards,
    Gerben Rienk
  • hv0007hv0007 Posts: 4
    Thank you for your answer:

    This IP address is not mine, the correct address should be https://atracore-oc02.com
    I don't know from where this address is coming from?
    my SysURL=https://atracore-oc02.com

    Do you know from where it could be coming from ?
  • hv0007hv0007 Posts: 4
    I search for instance of that wrong address and found it, problem solved. Thank you Gerben Rienk for your help
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