Extract Data Problems

Hi there,
I have a few Problems with extracting my Data.
The extract to CDISC ODM XML 1.3 Full with OpenClinica extensions works fine.
But every other export ( even other XMLs ) throws Errors such as:
"The extract data job failed with the message:

For input string: "1,9"

More information may be available in the log files. "

The Input String differs on different attempts. I can paste Log files if necessary. And will gladly provide any other information which might help tackle this Problem.

Kind Regards
Patrick Rehn
Unversitätsmedizin Mainz
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Comments

  • GerbenRienkGerbenRienk Posts: 738 ✭✭✭
    Hi Patrick,
    This sounds like an i18n problem. Could you check if country and language for tomcat are set correctly, as described on https://en.wikibooks.org/wiki/OpenClinica_User_Manual/PopupCalendar ?
    Kind regards,
    Gerben Rienk
  • prehnprehn Posts: 1
    Hi Gerben Rienk,
    thank you for the fast answer.
    I did as you mentioned and added a setenv.sh file at the location: usr/share/tomcat/bin ( the existinc tomcat/bin folder I found) with the following conent:
    #!/bin/bash
    JAVA_OPTS="$JAVA_OPTS -Duser.language=en -Duser.country=US"
    and restarted tomcat with "service tomcat --full-restart"
    I also tried to set it to de/DE as the local settings are.
    But I still got the same errors.
    Any futher approaches/hints I could follow ?

    Kind Regards

    Patrick Rehn
  • prehnprehn Posts: 1
    Another Note:
    I created a few pastebins of the logs for different extracts:
    CDISC ODM XML 1.3 Clinical Data succsess
    https://pastebin.com/D08WCZuc
    TAB delimited error:
    https://pastebin.com/PXaL6ihm
    EXCEL error:
    https://pastebin.com/ePAyX4Gy

    My predecessor didn't configure a mail server and the only errors I see are because of that. But the log says the files are created succsessfully and if I refresh the page the above mentioned error appears and the file doesn't appear in the download list.

    Kind Regards
    Patrick Rehn
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