Blank page problem

Hello people,
I am new to the mailing list and this is my first mail.
I followed the instructions and set the openclinica up in my home computer.
However, I get blank page once I loged in.
Then, I saw the note saying may be I could get a blank page which I
need to follow the instructions on the wiki site of openclinica.
However, I still couldn't solve the problem. I check the sql database
and everything seems normal. Can anybody help me with this problem.
Btw, I am using OpenClinica 2.5.
Thanks guys.

Comments

  • Paul GalvinPaul Galvin Posts: 886
    Hi Mert,
    The first thing to check is to make sure all of your configuration files
    are correct. This includes the datainfo.properties file, the
    OpenClinica.xml file, and your logback.xml file.
    The next step is to make sure you have created the openclinica.data
    folder and referenced it correctly in the datainfo.properties file.
    If you could zip up all of the log files you have from the Tomcat logs
    folder, we can see if there are any error messages that point to the
    problem.
    Please review the threads on the mailing lists of people that had
    similar problems. Other people's experiences could help you out.
    http://www.google.com/cse?cx=007725460942781505535:zmpkhawuc8o&cof=FORID
    :0&q=blank+page&sa=Search
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    617-621-8585 x25
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support,
    and services for OpenClinica
    -----Original Message-----
    [mailto:[email protected]] On Behalf Of Mert Kabadayi
    Sent: Friday, June 26, 2009 11:16 AM
    To: [email protected]
    Subject: [Users] Blank page problem
    Hello people,
    I am new to the mailing list and this is my first mail.
    I followed the instructions and set the openclinica up in my home
    computer.
    However, I get blank page once I loged in.
    Then, I saw the note saying may be I could get a blank page which I
    need to follow the instructions on the wiki site of openclinica.
    However, I still couldn't solve the problem. I check the sql database
    and everything seems normal. Can anybody help me with this problem.
    Btw, I am using OpenClinica 2.5.
    Thanks guys.
  • Paul,

    Thanks for the answer. I realized that I have edited the line in OpenClinica.xml file for the linux not for the windows.
    Everthing works fine now.
    I got another question. This not a problem so I want to share with everybody.
    Image that I have an Phase III clinical study and the monitoring frequency is once in three months.
    Is it possible to initiate the monitorisation procedure and learn the consecutive monitoring dates from Open Clinica software?

    Thanks for your interest.
    On Fri, Jun 26, 2009 at 9:42 PM, Paul Galvin wrote:
    Hi Mert,
    The first thing to check is to make sure all of your configuration files
    are correct. This includes the datainfo.properties file, the
    OpenClinica.xml file, and your logback.xml file.
    The next step is to make sure you have created the openclinica.data
    folder and referenced it correctly in the datainfo.properties file.
    If you could zip up all of the log files you have from the Tomcat logs
    folder, we can see if there are any error messages that point to the
    problem.
    Please review the threads on the mailing lists of people that had
    similar problems. Other people's experiences could help you out.
    http://www.google.com/cse?cx=007725460942781505535:zmpkhawuc8o&cof=FORID
    :0&q=blank+page&sa=Search
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    617-621-8585 x25
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support,
    and services for OpenClinica
    -----Original Message-----
    [mailto:[email protected]] On Behalf Of Mert Kabadayi
    Sent: Friday, June 26, 2009 11:16 AM
    To: [email protected]
    Subject: [Users] Blank page problem
    Hello people,
    I am new to the mailing list and this is my first mail.
    I followed the instructions and set the openclinica up in my home
    computer.
    However, I get blank page once I loged in.
    Then, I saw the note saying may be I could get a blank page which I
    need to follow the instructions on the wiki site of openclinica.
    However, I still couldn't solve the problem. I check the sql database
    and everything seems normal. Can anybody help me with this problem.
    Btw, I am using OpenClinica 2.5.
    Thanks guys.
This discussion has been closed.