lock/unlock CRF

Hi,

How can I unlock an accidently locked CRF page?
This is what I get back from the users: “The CRF is locking, if you click save after data entry. And then there is no way to open then again. We have not marked CRF complete.“
We are doing single data entry.

Can someone explain why this is happening? It looks like the only crfs that are locked are the ones that have a new version available.

Thanks,
Robert

Comments

  • We experienced the same behaviour of the system. Is there an explanation for this and how can we unlock this page?
    Thanks,
    David
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