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Help with creation of users password

I have created my study users but none of them receive the password through their email I input on user creation page. I think this not possible because I have tried it several times. Can somebody help with, pls.

Thx.

Femi.

Comments

  • JanusJanus Posts: 260
    Hi Femi,
    Are you sure you've configured the mail settings correctly? What messages
    do you get in the upper left corner i OpenClinica when the system tries to
    send the password via mail?
    Getting the mail settings correct can be a little tricky. Please take a
    look at this page as well:
    https://www.openclinica.org/dokuwiki/doku.php?id=ocknownissues:openclinica3.0.1
    ki
    Too, take a look at this page:
    http://en.wikibooks.org/wiki/OpenClinica_User_Manual - perhaps you would
    find this a helpful resource of information.
    Best regards,
    Janus

    Olawuyi Femi
    To
    Sent by: [email protected]
    [email protected] cc
    nclinica.org
    Subject
    [Users] Help with creation of users
    26-08-2010 19:49 password


    Please respond to
    [email protected]
    .org


    I have created my study users but none of them receive the password through
    their email I input on user creation page. I think this not possible
    because I have tried it several times. Can somebody help with, pls.
    Thx.
    Femi.
  • doctorxgdoctorxg Posts: 29
    Hi Janus, your links are not helpful at all. Can you just explain to me how to solve this problem. thx.

    Femi
    On Fri, Aug 27, 2010 at 3:28 AM, wrote:
    Hi Femi,
    Are you sure you've configured the mail settings correctly? What messages
    do you get in the upper left corner i OpenClinica when the system tries to
    send the password via mail?
    Getting the mail settings correct can be a little tricky. Please take a
    look at this page as well:
    https://www.openclinica.org/dokuwiki/doku.php?id=ocknownissues:openclinica3.0.1
    ki
    Too, take a look at this page:
    http://en.wikibooks.org/wiki/OpenClinica_User_Manual - perhaps you would
    find this a helpful resource of information.
    Best regards,
    Janus
    Olawuyi Femi
    To
    Sent by: [email protected]enclinica.org
    [email protected] cc
    nclinica.org
    Subject
    [Users] Help with creation of users
    26-08-2010 19:49 password
    Please respond to
    [email protected]
    .org
    I have created my study users but none of them receive the password through
    their email I input on user creation page. I think this not possible
    because I have tried it several times. Can somebody help with, pls.
    Thx.
    Femi.
  • GerbenRienkGerbenRienk Posts: 810 ✭✭✭
    Hello Femi,

    I think the second link Janus refers to is
    http://en.wikibooks.org/wiki/OpenClinica_User_Manual/Configuration#Google_Mail

    Could you please provide us wit the following information, plus the datainfo.properties attached:
    - will you be using a mailserver or a mail provider, such as G-Mail?
    - if you will be using a mailserver, what is the address of this server?
    - which port is used?
    - will you be using smtps?

    Don’t forget to remove the password from your datainfo.properties, before you send it to the list.
    Thank you,

    Gerben Rienk Visser


    Van: [email protected] [mailto:[email protected]] Namens Olawuyi Femi
    Verzonden: zaterdag 28 augustus 2010 3:03
    Aan: [email protected]
    Onderwerp: Re: [Users] Help with creation of users password

    Hi Janus, your links are not helpful at all. Can you just explain to me how to solve this problem. thx.

    Femi
    On Fri, Aug 27, 2010 at 3:28 AM, wrote:
    Hi Femi,
    Are you sure you've configured the mail settings correctly? What messages
    do you get in the upper left corner i OpenClinica when the system tries to
    send the password via mail?
    Getting the mail settings correct can be a little tricky. Please take a
    look at this page as well:
    https://www.openclinica.org/dokuwiki/doku.php?id=ocknownissues:openclinica3.0.1
    ki
    Too, take a look at this page:
    http://en.wikibooks.org/wiki/OpenClinica_User_Manual - perhaps you would
    find this a helpful resource of information.
    Best regards,
    Janus
    Olawuyi Femi
    To
    Sent by: [email protected]
    [email protected] cc
    nclinica.org
    Subject
    [Users] Help with creation of users
    26-08-2010 19:49 password
    Please respond to
    [email protected]
    .org
    I have created my study users but none of them receive the password through
    their email I input on user creation page. I think this not possible
    because I have tried it several times. Can somebody help with, pls.
    Thx.
    Femi.
This discussion has been closed.