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RE: Openclinica - values changing when rules triggered

Hi Alicia,

We are on OC version 3.0.1

We are using Oracle 10g R2 10.2 on Windows 2003 server R2 SP2 and Java Tomcat 5.5.27.

Currently using Internet Explorer 8, however have tried it on other browsers and it does the same thing.

Best regards,

Ineke

From: Alicia Goodwin [mailto:[email protected]]
Sent: Wednesday, 30 June 2010 7:53 AM
To: Ineke Shaw
Subject: RE: Openclinica - values changing when rules triggered

Hi Ineke,

Please provide some additional information:

1. What version of OC are you using
2. What system configs are you using (windows/linux , postgres/oracle)
3. What browswer(s) are you using

Ultimately, no, your answers should not change due to a rule. If you could please forward that information and copy the users list, it would be appreciated.

Best Regards,

Alicia

. . . . . . . . . . . . . . . . . . . . . . . . . . .
Alicia Goodwin
Client Services Representative
Akaza Research, LLC
460 Totten Pond Rd. Suite 200
Waltham, MA 02451

Phone: 781.547.8424
Email: [email protected]


From: Ineke Shaw [mailto:[email protected]]
Sent: Tuesday, June 29, 2010 5:50 PM
To: Alicia Goodwin
Subject: Openclinica - values changing when rules triggered
Hi Alicia,

I am having an issue with my data fields defaulting to another option when a rule is triggered.

This happens when the save button is pressed for the first time. Then if you readjust (even to incorrect information according to the rules) the second time save is pressed it will normally save what it has.

Is this normal? Or is there perhaps something wrong with my rules that may trigger this?

We are yet to take our study “live” as we want to figure this out first.

Do you have any suggestions or answers?

Best regards,

Ineke

Comments

  • RE: Openclinica - values changing when rules triggered
    Hi Ineke,
    I would strongly suggest upgrading to OpenClinica 3.0.3. There are known issues with rules in previous versions which have been addressed. I can look into your issue specifically, but it sounds as if this might be something fixed with 3.0.3
    Best,
    Alicia
    -----Original Message-----
    From: Ineke Shaw [mailto:[email protected]]
    Sent: Tue 6/29/2010 6:01 PM
    To: Alicia Goodwin
    Cc: [email protected]
    Subject: RE: Openclinica - values changing when rules triggered
    Hi Alicia,
    We are on OC version 3.0.1
    We are using Oracle 10g R2 10.2 on Windows 2003 server R2 SP2 and Java
    Tomcat 5.5.27.
    Currently using Internet Explorer 8, however have tried it on other
    browsers and it does the same thing.
    Best regards,
    Ineke
    From: Alicia Goodwin [mailto:[email protected]]
    Sent: Wednesday, 30 June 2010 7:53 AM
    To: Ineke Shaw
    Subject: RE: Openclinica - values changing when rules triggered
    Hi Ineke,
    Please provide some additional information:
    1. What version of OC are you using
    2. What system configs are you using (windows/linux , postgres/oracle)
    3. What browswer(s) are you using
    Ultimately, no, your answers should not change due to a rule. If you
    could please forward that information and copy the users list, it would
    be appreciated.
    Best Regards,
    Alicia
    . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Alicia Goodwin
    Client Services Representative
    Akaza Research, LLC
    460 Totten Pond Rd. Suite 200
    Waltham, MA 02451
    Phone: 781.547.8424
    Email: [email protected]
  • ishawishaw Posts: 15
    RE: Openclinica - values changing when rules triggered
    Thanks Alicia,

    We have upgraded to version 3.03 and it seems to be working properly now.

    Cheers,

    Ineke

    From: Alicia Goodwin [mailto:[email protected]]
    Sent: Wednesday, 30 June 2010 8:54 AM
    To: Ineke Shaw
    Cc: [email protected]
    Subject: RE: Openclinica - values changing when rules triggered

    Hi Ineke,
    I would strongly suggest upgrading to OpenClinica 3.0.3. There are known issues with rules in previous versions which have been addressed. I can look into your issue specifically, but it sounds as if this might be something fixed with 3.0.3
    Best,
    Alicia
    -----Original Message-----
    From: Ineke Shaw [mailto:[email protected]]
    Sent: Tue 6/29/2010 6:01 PM
    To: Alicia Goodwin
    Cc: [email protected]
    Subject: RE: Openclinica - values changing when rules triggered
    Hi Alicia,
    We are on OC version 3.0.1
    We are using Oracle 10g R2 10.2 on Windows 2003 server R2 SP2 and Java
    Tomcat 5.5.27.
    Currently using Internet Explorer 8, however have tried it on other
    browsers and it does the same thing.
    Best regards,
    Ineke
    From: Alicia Goodwin [mailto:[email protected]]
    Sent: Wednesday, 30 June 2010 7:53 AM
    To: Ineke Shaw
    Subject: RE: Openclinica - values changing when rules triggered
    Hi Ineke,
    Please provide some additional information:
    1. What version of OC are you using
    2. What system configs are you using (windows/linux , postgres/oracle)
    3. What browswer(s) are you using
    Ultimately, no, your answers should not change due to a rule. If you
    could please forward that information and copy the users list, it would
    be appreciated.
    Best Regards,
    Alicia
    . . . . . . . . . . . . . . . . . . . . . . . . . . .
    Alicia Goodwin
    Client Services Representative
    Akaza Research, LLC
    460 Totten Pond Rd. Suite 200
    Waltham, MA 02451
    Phone: 781.547.8424
    Email: [email protected]
This discussion has been closed.