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impossible to add a subject

Dear, I first of all apologize if this post was already discussed in this forum. I have not managed to find it. We have recently had problems with our firewall. After repair, OpenClinica walking but it is impossible to create a new participant. We receive a error page without explanation or indication of the problem. Also when we do a double data entry and want to save, we have this error message: There was a database error during data entry. Please try again.
Where charcher? How to solve this problem? Thank you in advance for your valuable response
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