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Create SITES Error

When i click on Create Sites button it will show the below error
please tell me what can i do ...




Oops! An error has occurred

This can be for a number of reasons, which may or may not have to do with the OpenClinica application. If there are any system messages above this text, please copy and paste them into the Report Issue Form.

If there are no other messages, you might try clicking on the links in the navigation, and see what happens. This might reinitialize your connection with the database. Or click here to go back to where you came from.



Thanks
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Comments

  • toskriptoskrip Posts: 279 ✭✭✭
    Hi,

    this is the very generic error message for user which will not say too much about the real nature of the problem (although it seems to be database connection related). Which version of OpenClinica are you running? Is it new installation or existing long running system? If long running have there been any changes in the environment? Do you have access to the tomcat and the log files? These may contain the details necessary to identify exactly your problem.

    T
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