We hope you'll join us for our 4/23 webinar on using data tables to apply reference ranges and AE codes in OC4. For more information and to register, visit https://register.gotowebinar.com/register/2882170018956684555

Discrepancy flags all showing red on newly opened CRF

We have a study in v3.13. We have observed that whenever we open a blank CRF to start data entry, EVERY field has a red flag. If we go ahead and enter data and save, the discrepancies disappear. But the red flags are appearing on every new form we open (not restricted to one CRF or one Event). Clicking on any of the red flags opens the popup you'd expect from an existing discrepancy.... except that the Audit History says "No changes made to the data point since initially entered on 01-Jan-1970" which sort of makes sense since no data has EVER been entered.

Once data has been entered and saved and the flags return to normal blue we can view and also extract the data (as far as I can see). But it doesn't appear in the Audit Trail.

Any assistance will be appreciated
Tagged:

Answers

  • GerbenRienkGerbenRienk Posts: 818 ✭✭✭
    Hi,
    With something so unusual I would advice to first
    - stop tomcat
    - make a backup of the database
    - reindex the database
    - empty the work directory of tomcat (/usr/local/tomcat/work or such like)
    - start tomcat again and see if the red flags still appear.
    Hope this helps,
    Gerben Rienk
Sign In or Register to comment.