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HA: [Users] HA: [Developers] install complete but login not working

Both your log files point to an initial error in reading the datainfo.properties file; the path to this file has to be manually set by modifying the path in the 'propertiesDir' property in the OpenClinica.xml file. In both cases, it may not have been set correctly.

Please confirm that you have the property set, or, even better, both of you can send me the OpenClinica.xml file you are using and I can review it for you.

Thanks in advance,
Tom Hickerson
От: Vamsi [mailto:[email protected]]
Отправлено: Чт, 30.11.2006 11:54
Кому: Tom Hickerson; 'Peter L Clark'; [email protected]; [email protected]
Тема: RE: [Users] HA: [Developers] install complete but login not working
Hi All,

This is Vamsi another OpenClinica User, I too am facing the same problem, but I get the following error as enclosed in the screenshot. Also I have enclosed the following logs I found in my system. Request you to guide me accordingly.

Regards,
Vamsi
Sent: Thursday, November 30, 2006 1:49 PM
To: Peter L Clark; [email protected]; [email protected]
Subject: [Users] HA: [Developers] install complete but login not working

Hi Peter,

There could be a problem with the settings in the OpenClinica.xml or datainfo.properties file. Can you forward me the contents of the Tomcat /logs directory? That will contain more specific information as to the exact problem you are having.

Thanks, Tom

От: [email protected] от имени Peter L Clark
Отправлено: Ср, 29.11.2006 13:51
Кому: [email protected]; [email protected]
Тема: [Developers] install complete but login not working
Hello,
I have installed OpenClinica 2.0 on my WinXP machine per the instructions given in the INSTALL-windows.pdf file. When I enter http://localhost:8080/OpenClinica in my browser, the OpenClinica Main Menu screen does appear with the opportunity to login given on the left side. When I try to login in the IE browser, the screen blanks and nothing further happens. When I try to login in the Mozilla FireFox browser, I immediately get the following error message:
HTTP Status 408 - The time allowed for the login process has been exceeded. If you wish to continue you must either click back twice and re-click the link you requested or close and re-open your browser
type Status report
message The time allowed for the login process has been exceeded. If you wish to continue you must either click back twice and re-click the link you requested or close and re-open your browser
description The client did not produce a request within the time that the server was prepared to wait (The time allowed for the login process has been exceeded. If you wish to continue you must either click back twice and re-click the link you requested or close and re-open your browser).
Apache Tomcat/5.5.17
How can I get the login working?
Thank you,
Peter Clark
Theradex Systems, Inc.

Comments

  • Both your log files point to an initial error in reading the datainfo.properties file; the path to this file has to be manually set by modifying the path in the 'propertiesDir' property in the OpenClinica.xml file. In both cases, it may not have been set correctly.

    Please confirm that you have the property set, or, even better, both of you can send me the OpenClinica.xml file you are using and I can review it for you.

    Thanks in advance,
    Tom Hickerson
    От: Vamsi [mailto:[email protected]]
    Отправлено: Чт, 30.11.2006 11:54
    Кому: Tom Hickerson; 'Peter L Clark'; [email protected]; [email protected]
    Тема: RE: [Users] HA: [Developers] install complete but login not working
    Hi All,

    This is Vamsi another OpenClinica User, I too am facing the same problem, but I get the following error as enclosed in the screenshot. Also I have enclosed the following logs I found in my system. Request you to guide me accordingly.

    Regards,
    Vamsi
    Sent: Thursday, November 30, 2006 1:49 PM
    To: Peter L Clark; [email protected]; [email protected]
    Subject: [Users] HA: [Developers] install complete but login not working

    Hi Peter,

    There could be a problem with the settings in the OpenClinica.xml or datainfo.properties file. Can you forward me the contents of the Tomcat /logs directory? That will contain more specific information as to the exact problem you are having.

    Thanks, Tom

    От: [email protected] от имени Peter L Clark
    Отправлено: Ср, 29.11.2006 13:51
    Кому: [email protected]; [email protected]
    Тема: [Developers] install complete but login not working
    Hello,
    I have installed OpenClinica 2.0 on my WinXP machine per the instructions given in the INSTALL-windows.pdf file. When I enter http://localhost:8080/OpenClinica in my browser, the OpenClinica Main Menu screen does appear with the opportunity to login given on the left side. When I try to login in the IE browser, the screen blanks and nothing further happens. When I try to login in the Mozilla FireFox browser, I immediately get the following error message:
    HTTP Status 408 - The time allowed for the login process has been exceeded. If you wish to continue you must either click back twice and re-click the link you requested or close and re-open your browser
    type Status report
    message The time allowed for the login process has been exceeded. If you wish to continue you must either click back twice and re-click the link you requested or close and re-open your browser
    description The client did not produce a request within the time that the server was prepared to wait (The time allowed for the login process has been exceeded. If you wish to continue you must either click back twice and re-click the link you requested or close and re-open your browser).
    Apache Tomcat/5.5.17
    How can I get the login working?
    Thank you,
    Peter Clark
    Theradex Systems, Inc.
This discussion has been closed.