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How to Download ALL CRF data including NOT 'Complerted Status'

Dear All
We are trying to download the CRF data - how can we download ALL the data including those CRF that are NOT in a 'Completed Status' (i.e. the check box ‘Mark CRF Complete’ is left blank). Currently we are downloading only the CRF data that is in 'Completed Status'
Thank you in advance for any assistance.
Mervyn Wong
IS Manager/CRA
GLCC Research Ltd
2163 Great North Road, Avondale
New Zealand
Tel: +64 21 357 151
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