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Duplicate Notes

gannet26gannet26 Posts: 29
in Users Mailing List
I'm running OC 2.5.7 and every time I add a note to a field it creates a duplicate note. The weird thing is that it only happens at the site level. It doesn't seem to happen at the study/sponsor level.

Any ideas?

Mike

Comments

  • Paul GalvinPaul Galvin Posts: 886
    Hi Mike,
    Can you please detail the steps you are taking to log the discrepancy notes? Namely, what type of user is logging the notes, is it during data entry or when viewing a CRF, are they queries or failed validation checks, are they being entered because the user encountered an error message or not, etc.
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    781-547-8425
    OpenClinica Global Conference
    March 22, 2010 - Bethesda, Maryland
    For details and to register visit: www.openclinicaconference.org
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support, and services for OpenClinica
    Sent: Tuesday, January 26, 2010 4:34 PM
    To: [email protected]
    Subject: [Users] Duplicate Notes

    I'm running OC 2.5.7 and every time I add a note to a field it creates a duplicate note. The weird thing is that it only happens at the site level. It doesn't seem to happen at the study/sponsor level.

    Any ideas?

    Mike
  • gannet26gannet26 Posts: 29
    Hi Paul,

    I can be logged in as any type of user (Tech Admin, Bus Admin, User) with any role (Data Manager, Data Entry) for any type of discrepancy (Failed Validation Check, Annotation, Query...) and this is happening. The steps taken are to login with any credentials, open a crf under a subject's visit, create a note (either through a FVC, Annotation, Whatever), save CRF, view all discrepancies (duplicates found).

    If I view from a Site as is shown in the attached image then I see dups, but if I view from a study level then I don't see dups (odd).

    The strange thing is that it didn't always do this, but I have no idea when this actually started happening.


    Mike
    >>> On 1/28/2010 at 1:54 PM, in message <[email protected]>, "Paul Galvin" wrote:
    Hi Mike,
    Can you please detail the steps you are taking to log the discrepancy notes? Namely, what type of user is logging the notes, is it during data entry or when viewing a CRF, are they queries or failed validation checks, are they being entered because the user encountered an error message or not, etc.
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    781-547-8425
    OpenClinica Global Conference
    March 22, 2010 - Bethesda, Maryland
    For details and to register visit: www.openclinicaconference.org
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support, and services for OpenClinica
    Sent: Tuesday, January 26, 2010 4:34 PM
    To: [email protected]
    Subject: [Users] Duplicate Notes

    I'm running OC 2.5.7 and every time I add a note to a field it creates a duplicate note. The weird thing is that it only happens at the site level. It doesn't seem to happen at the study/sponsor level.

    Any ideas?

    Mike
    Site Level View.JPG
    Attachments:
    Site Level View.JPG 68.8 KB
  • StuartStuart Posts: 4
    Mike, were you ever able to resolve this?
    We are running 2.5.8 and experiencing the same issue including seeing the dups at Site level but not at Study level. Any insight?
    Stuart W. Tinker
    Senior Applications Developer and Data Analyst
    Department of Human Genetics
    Emory University School of Medicine
    2165 North Decatur Road
    Room 116
    Decatur, GA 30033
    404-778-8475
    [email protected]
    Sent: Friday, January 29, 2010 12:29 PM
    To: [email protected]
    Subject: RE: [Users] Duplicate Notes
    Hi Paul,
    I can be logged in as any type of user (Tech Admin, Bus Admin, User) with any role (Data Manager, Data Entry) for any type of discrepancy (Failed Validation Check, Annotation, Query...) and this is happening. The steps taken are to login with any credentials, open a crf under a subject's visit, create a note (either through a FVC, Annotation, Whatever), save CRF, view all discrepancies (duplicates found).
    If I view from a Site as is shown in the attached image then I see dups, but if I view from a study level then I don't see dups (odd).
    The strange thing is that it didn't always do this, but I have no idea when this actually started happening.
    Mike
    >>> >>> On 1/28/2010 at 1:54 PM, in message <[email protected]>, "Paul Galvin" wrote:
    Hi Mike,
    Can you please detail the steps you are taking to log the discrepancy notes? Namely, what type of user is logging the notes, is it during data entry or when viewing a CRF, are they queries or failed validation checks, are they being entered because the user encountered an error message or not, etc.
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    781-547-8425
    OpenClinica Global Conference
    March 22, 2010 - Bethesda, Maryland
    For details and to register visit: www.openclinicaconference.org
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support, and services for OpenClinica
This discussion has been closed.