Duplicate Notes

gannet26

I'm running OC 2.5.7 and every time I add a note to a field it creates a duplicate note. The weird thing is that it only happens at the site level. It doesn't seem to happen at the study/sponsor level.

Any ideas?

Mike

Paul Galvin

Hi Mike,
Can you please detail the steps you are taking to log the discrepancy notes? Namely, what type of user is logging the notes, is it during data entry or when viewing a CRF, are they queries or failed validation checks, are they being entered because the user encountered an error message or not, etc.
Thanks,
Paul
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Paul J. Galvin
Project Manager
Akaza Research
781-547-8425
OpenClinica Global Conference
March 22, 2010 - Bethesda, Maryland
For details and to register visit: www.openclinicaconference.org
www.akazaresearch.com
www.openclinica.org
~ OpenClinica Enterprise ~ Ask me about professional training, support, and services for OpenClinica
Sent: Tuesday, January 26, 2010 4:34 PM
To: [email protected]
Subject: [Users] Duplicate Notes

I'm running OC 2.5.7 and every time I add a note to a field it creates a duplicate note. The weird thing is that it only happens at the site level. It doesn't seem to happen at the study/sponsor level.

Any ideas?

Mike

gannet26

Hi Paul,

I can be logged in as any type of user (Tech Admin, Bus Admin, User) with any role (Data Manager, Data Entry) for any type of discrepancy (Failed Validation Check, Annotation, Query...) and this is happening. The steps taken are to login with any credentials, open a crf under a subject's visit, create a note (either through a FVC, Annotation, Whatever), save CRF, view all discrepancies (duplicates found).

If I view from a Site as is shown in the attached image then I see dups, but if I view from a study level then I don't see dups (odd).

The strange thing is that it didn't always do this, but I have no idea when this actually started happening.


Mike
>>> On 1/28/2010 at 1:54 PM, in message <[email protected]>, "Paul Galvin" wrote:
Hi Mike,
Can you please detail the steps you are taking to log the discrepancy notes? Namely, what type of user is logging the notes, is it during data entry or when viewing a CRF, are they queries or failed validation checks, are they being entered because the user encountered an error message or not, etc.
Thanks,
Paul
-----------------------------------------------------------------------
Paul J. Galvin
Project Manager
Akaza Research
781-547-8425
OpenClinica Global Conference
March 22, 2010 - Bethesda, Maryland
For details and to register visit: www.openclinicaconference.org
www.akazaresearch.com
www.openclinica.org
~ OpenClinica Enterprise ~ Ask me about professional training, support, and services for OpenClinica
Sent: Tuesday, January 26, 2010 4:34 PM
To: [email protected]
Subject: [Users] Duplicate Notes

I'm running OC 2.5.7 and every time I add a note to a field it creates a duplicate note. The weird thing is that it only happens at the site level. It doesn't seem to happen at the study/sponsor level.

Any ideas?

Mike
Site Level View.JPG
Attachments:
Site Level View.JPG 68.8 KB

Stuart

Mike, were you ever able to resolve this?
We are running 2.5.8 and experiencing the same issue including seeing the dups at Site level but not at Study level. Any insight?
Stuart W. Tinker
Senior Applications Developer and Data Analyst
Department of Human Genetics
Emory University School of Medicine
2165 North Decatur Road
Room 116
Decatur, GA 30033
404-778-8475
[email protected]
Sent: Friday, January 29, 2010 12:29 PM
To: [email protected]
Subject: RE: [Users] Duplicate Notes
Hi Paul,
I can be logged in as any type of user (Tech Admin, Bus Admin, User) with any role (Data Manager, Data Entry) for any type of discrepancy (Failed Validation Check, Annotation, Query...) and this is happening. The steps taken are to login with any credentials, open a crf under a subject's visit, create a note (either through a FVC, Annotation, Whatever), save CRF, view all discrepancies (duplicates found).
If I view from a Site as is shown in the attached image then I see dups, but if I view from a study level then I don't see dups (odd).
The strange thing is that it didn't always do this, but I have no idea when this actually started happening.
Mike
>>> >>> On 1/28/2010 at 1:54 PM, in message <[email protected]>, "Paul Galvin" wrote:
Hi Mike,
Can you please detail the steps you are taking to log the discrepancy notes? Namely, what type of user is logging the notes, is it during data entry or when viewing a CRF, are they queries or failed validation checks, are they being entered because the user encountered an error message or not, etc.
Thanks,
Paul
-----------------------------------------------------------------------
Paul J. Galvin
Project Manager
Akaza Research
781-547-8425
OpenClinica Global Conference
March 22, 2010 - Bethesda, Maryland
For details and to register visit: www.openclinicaconference.org
www.akazaresearch.com
www.openclinica.org
~ OpenClinica Enterprise ~ Ask me about professional training, support, and services for OpenClinica