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[Developers] Oops! An error has occurred while trying to enter data

Hi,
please, attach log files to see on problem more detailed.
On Wed, Aug 31, 2011 at 12:22 PM, Cuneyt Parlayan wrote:
Hi all,
We are getting an "Oops! An error has occurred" bug while trying to
enter data with a (rather simple) crf.
We tried to upload the crf with a different name and event, same happens.
A new version, again same happens.
It uploads ok, but when trying to enter data it fails with that oops bug!
And to make it even more strange, the crf works fine on another system
which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
Is someone else getting this and, what is the suggestion to get rid of it?
--
Cuneyt Parlayan
Datamanager
Department of Pathology
Room: ZH 0 E 50
VU University Medical Center
Amsterdam
phone: +31 20 4444025

Comments

  • parlayanparlayan Posts: 139
    Thanks, this is the log file.
    On Wed, Aug 31, 2011 at 1:01 PM, Artsiom Miklushou wrote:
    > > Hi,
    > > please, attach log files to see on problem more detailed.
    > >
    > > On Wed, Aug 31, 2011 at 12:22 PM, Cuneyt Parlayan
    > > wrote:
    >> >>
    >> >> Hi all,
    >> >> We are getting an "Oops! An error has occurred" bug while trying to
    >> >> enter data with a (rather simple) crf.
    >> >> We tried to upload the crf with a different name and event, same happens.
    >> >> A new version, again same happens.
    >> >> It uploads ok, but when trying to enter data it fails with that oops bug!
    >> >> And to make it even more strange, the crf works fine on another system
    >> >> which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
    >> >> Is someone else getting this and, what is the suggestion to get rid of it?
    >> >>
    >> >> --
    >> >> Cuneyt Parlayan
    >> >>
    >> >> Datamanager
    >> >> Department of Pathology
    >> >> Room: ZH 0 E 50
    >> >> VU University Medical Center
    >> >> Amsterdam
    >> >> phone: +31 20 4444025
    >> >>
  • samirasamira Posts: 8
    Hi,
    Exactly the same happened in my study. The error occurred between first and second section of the CRF. The only CRF that works is the original version. All the new versions got the problem.
    Best regards, Samira
    Em 31/08/2011 09:02, Cuneyt Parlayan < [email protected] > escreveu:
    Thanks, this is the log file.
    On Wed, Aug 31, 2011 at 1:01 PM, Artsiom Miklushou wrote:
    > Hi,
    > please, attach log files to see on problem more detailed.
    >
    > On Wed, Aug 31, 2011 at 12:22 PM, Cuneyt Parlayan
    > wrote:
    >>
    >> Hi all,
    >> We are getting an "Oops! An error has occurred" bug while trying to
    >> enter data with a (rather simple) crf.
    >> We tried to upload the crf with a different name and event, same happens.
    >> A new version, again same happens.
    >> It uploads ok, but when trying to enter data it fails with that oops bug!
    >> And to make it even more strange, the crf works fine on another system
    >> which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
    >> Is someone else getting this and, what is the suggestion to get rid of it?
    >>
    >> --
    >> Cuneyt Parlayan
    >>
    >> Datamanager
    >> Department of Pathology
    >> Room: ZH 0 E 50
    >> VU University Medical Center
    >> Amsterdam
    >> phone: +31 20 4444025
    >>
  • parlayanparlayan Posts: 139
    Hi Samira,
    Did you develop a workaround for this?
    Thanks, Cuneyt.
    On Wed, Aug 31, 2011 at 3:02 PM, semth wrote:
    > > Hi,
    > >
    > > Exactly the same happened in my study. The error occurred between first and
    > > second section of the CRF. The only CRF that works is the original version.
    > > All the new versions got the problem.
    > >
    > > Best regards, Samira
    > >
    > >
    > >
This discussion has been closed.