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OC first login failed

Dear All,

I have installed OC 3.1.2 many times successfully. I encountered a “wired” problem this time. After I first time logged in as “root/12345678”, the first page is blank.
And the openclinica log file
Stopped at “09/07 09:17:42 [OpenClinica] AUTH INFO o.a.o.d.l.UserAccountDAO:513 - Executing dynamic query, EntityDAO: update user_account set lock_counter = ? where user_id = ?”
There is no any other errors in the logs.

Can somebody give me some clues why this is happening? I have restarted tomcat several times now.

Best Regards,

May


09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:512 - collections removed: 0
09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:513 - collections recreated: 0
09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:514 - collections fetched (minimize this): 0
09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:515 - queries executed to database: 4
09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:516 - query cache puts: 0
09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:517 - query cache hits: 0
09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:518 - query cache misses: 0
09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:519 - max query time: 8ms
09/07 09:17:42 [OpenClinica] AUTHPRIV INFO o.a.o.d.c.PreparedStatementFactory:70 -
found object name:[java.lang.Integer] [1] value[0]
09/07 09:17:42 [OpenClinica] AUTHPRIV INFO o.a.o.d.c.PreparedStatementFactory:70 -
found object name:[java.lang.Integer] [2] value[1]
09/07 09:17:42 [OpenClinica] AUTH INFO o.a.o.d.l.UserAccountDAO:513 - Executing dynamic query, EntityDAO: update user_account set lock_counter = ? where user_id = ?

Comments

  • mx8866mx8866 Posts: 109
    Dear All,

    I have installed OC 3.1.2 many times successfully. I encountered a “wired” problem this time. After I first time logged in as “root/12345678”, the first page is blank.
    And the openclinica log file
    Stopped at “09/07 09:17:42 [OpenClinica] AUTH INFO o.a.o.d.l.UserAccountDAO:513 - Executing dynamic query, EntityDAO: update user_account set lock_counter = ? where user_id = ?”
    There is no any other errors in the logs.

    Can somebody give me some clues why this is happening? I have restarted tomcat several times now.

    Best Regards,

    May


    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:512 - collections removed: 0
    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:513 - collections recreated: 0
    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:514 - collections fetched (minimize this): 0
    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:515 - queries executed to database: 4
    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:516 - query cache puts: 0
    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:517 - query cache hits: 0
    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:518 - query cache misses: 0
    09/07 09:17:42 [OpenClinica] FTP INFO o.h.s.ConcurrentStatisticsImpl:519 - max query time: 8ms
    09/07 09:17:42 [OpenClinica] AUTHPRIV INFO o.a.o.d.c.PreparedStatementFactory:70 -
    found object name:[java.lang.Integer] [1] value[0]
    09/07 09:17:42 [OpenClinica] AUTHPRIV INFO o.a.o.d.c.PreparedStatementFactory:70 -
    found object name:[java.lang.Integer] [2] value[1]
    09/07 09:17:42 [OpenClinica] AUTH INFO o.a.o.d.l.UserAccountDAO:513 - Executing dynamic query, EntityDAO: update user_account set lock_counter = ? where user_id = ?
This discussion has been closed.