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Missing data on the web interface and extraction xls files
We setup an integrated eCRF using last version of OC. We recently realised that some data entered on the interface turn to disappear from the interface as well as from the extraction files, while present in the database (checked with pgadmin).
Indeed, CRFs marked as complete after double checked data entry are partial. We could not figure out any strict data type relation between present vs. missing information.
Just few words about our design: it is a single visit with 28 CRFs altogether collecting > 5000 items per patient.
Does anyone has an idea on what may be the issue for the interface not showing all the data?
All the best