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Oops! An error has occurred while trying to enter data

parlayanparlayan Posts: 139
Hi all,
We are getting an "Oops! An error has occurred" bug while trying to
enter data with a (rather simple) crf.
We tried to upload the crf with a different name and event, same happens.
A new version, again same happens.
It uploads ok, but when trying to enter data it fails with that oops bug!
And to make it even more strange, the crf works fine on another system
which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
Is someone else getting this and, what is the suggestion to get rid of it?
--
Cuneyt Parlayan
Datamanager
Department of Pathology
Room: ZH 0 E 50
VU University Medical Center
Amsterdam
phone: +31 20 4444025

Comments

  • parlayanparlayan Posts: 139
    Hi all,
    We are getting an "Oops! An error has occurred" bug while trying to
    enter data with a (rather simple) crf.
    We tried to upload the crf with a different name and event, same happens.
    A new version, again same happens.
    It uploads ok, but when trying to enter data it fails with that oops bug!
    And to make it even more strange, the crf works fine on another system
    which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
    Is someone else getting this and, what is the suggestion to get rid of it?
    --
    Cuneyt Parlayan
    Datamanager
    Department of Pathology
    Room: ZH 0 E 50
    VU University Medical Center
    Amsterdam
    phone: +31 20 4444025
  • miklamikla Posts: 20
    Hi,
    please, attach log files to see on problem more detailed.
    On Wed, Aug 31, 2011 at 12:22 PM, Cuneyt Parlayan wrote:
    Hi all,
    We are getting an "Oops! An error has occurred" bug while trying to
    enter data with a (rather simple) crf.
    We tried to upload the crf with a different name and event, same happens.
    A new version, again same happens.
    It uploads ok, but when trying to enter data it fails with that oops bug!
    And to make it even more strange, the crf works fine on another system
    which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
    Is someone else getting this and, what is the suggestion to get rid of it?
    --
    Cuneyt Parlayan
    Datamanager
    Department of Pathology
    Room: ZH 0 E 50
    VU University Medical Center
    Amsterdam
    phone: +31 20 4444025
  • parlayanparlayan Posts: 139
    Thanks, this is the log file.
    On Wed, Aug 31, 2011 at 1:01 PM, Artsiom Miklushou wrote:
    > > Hi,
    > > please, attach log files to see on problem more detailed.
    > >
    > > On Wed, Aug 31, 2011 at 12:22 PM, Cuneyt Parlayan
    > > wrote:
    >> >>
    >> >> Hi all,
    >> >> We are getting an "Oops! An error has occurred" bug while trying to
    >> >> enter data with a (rather simple) crf.
    >> >> We tried to upload the crf with a different name and event, same happens.
    >> >> A new version, again same happens.
    >> >> It uploads ok, but when trying to enter data it fails with that oops bug!
    >> >> And to make it even more strange, the crf works fine on another system
    >> >> which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
    >> >> Is someone else getting this and, what is the suggestion to get rid of it?
    >> >>
    >> >> --
    >> >> Cuneyt Parlayan
    >> >>
    >> >> Datamanager
    >> >> Department of Pathology
    >> >> Room: ZH 0 E 50
    >> >> VU University Medical Center
    >> >> Amsterdam
    >> >> phone: +31 20 4444025
    >> >>
  • Listen - you need to check what you are sending out. I am some poor SOB that signed up for a trial of your software, I have already received 10+ pieces of various email from all throught your company email system within the first 12 hours.. Some of this would be quite embarrassing, to the individuals sending the email. Obviously you folks have no internal checks and balances in place, so your software has been summarily scratched from my list.

    In a message dated 8/31/2011 7:05:01 A.M. Eastern Daylight Time, [email protected] writes:
    Hi,
    please, attach log files to see on problem more detailed.
    On Wed, Aug 31, 2011 at 12:22 PM, Cuneyt Parlayan wrote:
    Hi all,
    We are getting an "Oops! An error has occurred" bug while trying to
    enter data with a (rather simple) crf.
    We tried to upload the crf with a different name and event, same happens.
    A new version, again same happens.
    It uploads ok, but when trying to enter data it fails with that oops bug!
    And to make it even more strange, the crf works fine on another system
    which runs exactly the same software on. (w2008/pg8.4.1/OC3.1)
    Is someone else getting this and, what is the suggestion to get rid of it?
    --
    Cuneyt Parlayan
    Datamanager
    Department of Pathology
    Room: ZH 0 E 50
    VU University Medical Center
    Amsterdam
    phone: +31 20 4444025
This discussion has been closed.