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Content encoding error

Dear All,
I get a “Content Encoding error” when I try to view or enter data into the CRFs through a website.

The error message on Firefox :

“Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.”

All our browsers show “Web page not found”

All modules of OpenClinica and CRFs (data entry) opens and works well when I test through local host on my server machine.

But does not work through a website.

I have used Tomcat to serve my webpage through port 80 to be accessible.
We use Microsoft Windows server 2008 R2.

Please advise.

Dr.Sridevi Nagarajan
Senior Data Manager
Tel: (+44) (0)1223 274896| Ext 4896| [email protected]
[email protected]
Cambridge Clinical Trials Unit
Cambridge University Hospitals NHS Foundation Trust
Addenbrooke's Hospital
Webpage: www.cuh.org.uk/cctu

Comments

  • GerbenRienkGerbenRienk Posts: 838 ✭✭✭
    Dear Sridevi Nagarajan,
    Is your OpenClinica-server perhaps behind an ISA/TMG firewall? In that
    case have a look at
    http://en.wikibooks.org/wiki/OpenClinica_User_Manual/content_encoding_error
    Hope this helps,
    Gerben Rienk
    > > Dear All,
    > >
    > > I get a “Content Encoding error” when I try to view or enter data into the
    > > CRFs through a website.
    > >
    > > The error message on Firefox :
    > >
    > > “Content Encoding Error
    > >
    > > The page you are trying to view cannot be shown because it uses an invalid
    > > or unsupported form of compression.”
    > >
    > > All our browsers show “Web page not found”
    > >
    > > All modules of OpenClinica and CRFs (data entry) opens and works well when
    > > I test through local host on my server machine.
    > >
    > > But does not work through a website.
    > >
    > > I have used Tomcat to serve my webpage through port 80 to be accessible.
    > >
    > > We use Microsoft Windows server 2008 R2.
    > >
    > >
    > > Please advise.
    > >
    > >
    > > Dr.Sridevi Nagarajan
    > > Senior Data Manager
    > > Tel: (+44) (0)1223 274896| Ext 4896|
    > > [email protected]
    > >
    > > [email protected]
    > > Cambridge Clinical Trials Unit
    > > Cambridge University Hospitals NHS Foundation Trust
    > >
    > > Addenbrooke's Hospital
    > > Webpage: www.cuh.org.uk/cctu
    > >
This discussion has been closed.