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Notes & discrepancies (replace the previous mail)

Hello,
When we want to resolve a "notes & discrepancies" by clicking on "add note thread" on Action column.
The application just return on the first page of the corresponding patient event.
Why can we directly go to the specified notes to resolve it? Is it a bug?
Because it's a bit confusing to access to the first page if we've a lot of "notes & discrepancies" rather than the specify cell.
Thanks,
Regards,
Hevoila,
PS: We use openclinica 2.5.3

Comments

  • Paul GalvinPaul Galvin Posts: 886
    Hi Hevoila,
    Please ensure that popup blockers are turned off for the web browser.
    When you select the Add Note to Thread it should be bringing you to the
    event CRF but also show a popup window with the thread that you can add
    to.
    I've attached an example of what it should look like. I took this from
    one of our testing instances. Please let me know if this helps.
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    617-621-8585 x25
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support,
    and services for OpenClinica
    -----Original Message-----
    [mailto:[email protected]] On Behalf Of [email protected]
    Sent: Thursday, April 30, 2009 8:22 AM
    To: users
    Subject: [Users] Notes & discrepancies (replace the previous mail)
    Hello,
    When we want to resolve a "notes & discrepancies" by clicking on "add
    note thread" on Action column.
    The application just return on the first page of the corresponding
    patient event.
    Why can we directly go to the specified notes to resolve it? Is it a
    bug?
    Because it's a bit confusing to access to the first page if we've a lot
    of "notes & discrepancies" rather than the specify cell.
    Thanks,
    Regards,
    Hevoila,
    PS: We use openclinica 2.5.3
  • hevoilahevoila Posts: 126
    Allright, we turned off the popup blockers.
    But, if you need to change the previous value entered how can we easely do that?
    (If the field is located in the third sections at the middle of the page)
    Because, we can add a thread, but not corrected the value on the CRF.
    Thanks,
    Regards,
    Hevoila.
    -----Original Message-----
    De: "Paul Galvin"
    À: [email protected]
    Envoyé: Jeudi 30 Avril 2009 14h46:25 GMT +01:00 Amsterdam / Berlin / Berne / Rome / Stockholm / Vienne
    Objet: RE: [Users] Notes & discrepancies (replace the previous mail)
    Hi Hevoila,
    Please ensure that popup blockers are turned off for the web browser.
    When you select the Add Note to Thread it should be bringing you to the
    event CRF but also show a popup window with the thread that you can add
    to.
    I've attached an example of what it should look like. I took this from
    one of our testing instances. Please let me know if this helps.
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    617-621-8585 x25
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support,
    and services for OpenClinica
    -----Original Message-----
    [mailto:[email protected]] On Behalf Of [email protected]
    Sent: Thursday, April 30, 2009 8:22 AM
    To: users
    Subject: [Users] Notes & discrepancies (replace the previous mail)
    Hello,
    When we want to resolve a "notes & discrepancies" by clicking on "add
    note thread" on Action column.
    The application just return on the first page of the corresponding
    patient event.
    Why can we directly go to the specified notes to resolve it? Is it a
    bug?
    Because it's a bit confusing to access to the first page if we've a lot
    of "notes & discrepancies" rather than the specify cell.
    Thanks,
    Regards,
    Hevoila,
    PS: We use openclinica 2.5.3
  • Paul GalvinPaul Galvin Posts: 886
    If the CRF has been marked complete, you can edit the value on the CRF. If it has brought you to the View CRF it is because the CRF has not been marked complete or the role of the user is Monitor.
    You can go to the main screen, change the value, and then go back to the popup window to add data to that thread explaining why the value was updated.
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    617-621-8585 x25
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support, and services for OpenClinica
    -----Original Message-----
    Sent: Thursday, April 30, 2009 9:51 AM
    To: [email protected]
    Cc: Paul Galvin
    Subject: Re: [Users] Notes & discrepancies (replace the previous mail)
    Paul,
    Allright, we turned off the popup blockers.
    But, if you need to change the previous value entered how can we easely do that?
    (If the field is located in the third sections at the middle of the page)
    Because, we can add a thread, but not corrected the value on the CRF.
    Thanks,
    Regards,
    Hevoila.
    -----Original Message-----
    De: "Paul Galvin"
    À: [email protected]
    Envoyé: Jeudi 30 Avril 2009 14h46:25 GMT +01:00 Amsterdam / Berlin / Berne / Rome / Stockholm / Vienne
    Objet: RE: [Users] Notes & discrepancies (replace the previous mail)
    Hi Hevoila,
    Please ensure that popup blockers are turned off for the web browser.
    When you select the Add Note to Thread it should be bringing you to the
    event CRF but also show a popup window with the thread that you can add
    to.
    I've attached an example of what it should look like. I took this from
    one of our testing instances. Please let me know if this helps.
    Thanks,
    Paul
    -----------------------------------------------------------------------
    Paul J. Galvin
    Project Manager
    Akaza Research
    617-621-8585 x25
    www.akazaresearch.com
    www.openclinica.org
    ~ OpenClinica Enterprise ~ Ask me about professional training, support,
    and services for OpenClinica
    -----Original Message-----
    [mailto:[email protected]] On Behalf Of [email protected]
    Sent: Thursday, April 30, 2009 8:22 AM
    To: users
    Subject: [Users] Notes & discrepancies (replace the previous mail)
    Hello,
    When we want to resolve a "notes & discrepancies" by clicking on "add
    note thread" on Action column.
    The application just return on the first page of the corresponding
    patient event.
    Why can we directly go to the specified notes to resolve it? Is it a
    bug?
    Because it's a bit confusing to access to the first page if we've a lot
    of "notes & discrepancies" rather than the specify cell.
    Thanks,
    Regards,
    Hevoila,
    PS: We use openclinica 2.5.3
This discussion has been closed.